EVRYTHNG Product Cloud Platform Cookie Policy

Last Updated: 5 October 2020

 

This Cookie Statement explains how EVRYTHNG LTD. and its group companies collectively “EVRYTHNG”, “we”, “us”, and “ours”, use cookies and similar technologies to recognize you when you use our Product Cloud platform (“Product Cloud”, “Platform”, “Dashboards”, “Applications”).  It explains what these technologies are and why we use them, as well as your rights to control our use of them.

The Product Cloud platform encompasses cookies from the following domains:

 

  • dashboard.evrythng.com / dashboard.evrythng-eu.com
  • developers.evrythng.com
  • authenticate.evrythng.app
  • status.evrythng.com
  • admin-dashboard.evrythng.net

The cookie policy for our public facing website can be found here.

 

WHAT ARE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We use technologies such as web beacons, pixels, tags, and JavaScript, alone or in conjunction with cookies and HTML5 local storage, to gather information about the use of our Platform and how people interact with our Product Cloud.

 

When you use our Platform – via our Dashboards or Applications – we, or an authorized third party, may place a cookie on your device that collects information, including Personal Data, about your online activities over time. Cookies allow us to track use, infer browsing preferences, and improve and customize your user experience.

 

We use both session-based and persistent cookies on our websites. Session-based cookies exist only during a single session and disappear from your device when you close your browser or turn off the device. Persistent cookies remain on your device after you close your browser or turn your device off. To change your cookie settings and preferences for one of our websites, click the Cookie Preferences link in the footer of the page. You can also control the use of cookies on your device, but choosing to disable cookies on your device may limit your ability to use some features on our Platform.

When creating a user account on our Platform, you may also choose to receive marketing communications from EVRYTHNG. The cookie policy relevant to marketing communications is separate to those listed in this policy, and can be found here.

 

We also use web beacons and pixels on our websites and in emails. For example, we may place a pixel in a Dashboard that notifies us when you navigate to that page. We use these technologies to operate and improve our Platform by better understanding how our users actually use it. The following describes how we use different categories of cookies and similar technologies and your options for managing the data collection settings of these technologies:

 

 

Type of CookiesDescriptionManaging Settings
Essential cookies

Essential cookies are necessary for basic Platform functionality. Some examples include: session cookies needed for authentication, and security cookies.

When you are logged in we will place on your browser a cookie that allows us to uniquely identify your Account and to process your transactions and requests within the permissions set for you.

Because required cookies are essential to operate the websites, there is no option to opt out of these cookies.
Functional cookies

Functional cookies enhance functions, performance, and services on the Platform, for example cookies used to analyze site traffic. 

Functional cookies may also be used to improve how our platform functions. These cookies collect information about how our websites are used, including which pages are viewed most often and how users navigate between pages.

You can choose to opt out of functional cookies. To change your cookie settings and preferences, including those for functional cookies, click the Cookie Preferences link in the footer of the page.
Advertising cookies

Advertising cookies track activity across websites in order to understand a viewer’s interests, and to direct marketing to them. 

We do not use advertising cookies on our platform.

No settings required

 

 

Essential cookies:

 

Name:XSRF-TOKEN
Purpose:Used by the Platform once a user is logged in to identify their Account and remain logged in
Provider:EVRYTHNG
Service:Dashboards and Applications 
Country:United States / Ireland (depending on Platform instance)
Type:http_cookie
Expires in:session
Name:connect.sid
Purpose:Used by the Platform once a user is logged in to identify the specific session and remain logged in
Provider:EVRYTHNG
Service:Dashboards and Applications
Country:United States / Ireland (depending on Platform instance)
Type:http_cookie
Expires in:session
Name:scandit-device-id
Purpose:Randomly generated device id to track device for billing purposes for the scandit software plugin
Provider:Scandit.com
Service:Applications
Country:United States / Ireland (depending on Platform instance)
Type:http_cookie
Expires in:10 years

Functional cookies:

 

Name:_gid
Purpose:

Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.

We use Google Analytics with restrictions on how Google can process our data enabled. For information on Google’s Restricted Data Processing click here.
To opt out from data collection by Google Analytics, you can download and install a browser add-on, which is available here.

Provider:.evrythng.com
Service:Google Analytics View Service Privacy Policy  
Country:United States
Type:http_cookie
Expires in:1 day
    
Name:_gat
Purpose:

Enables Google Analytics to regulate the rate of requesting. It is a HTTP cookie type that lasts for a session.

We use Google Analytics with restrictions on how Google can process our data enabled. For information on Google’s Restricted Data Processing click here.
To opt out from data collection by Google Analytics, you can download and install a browser add-on, which is available here.

Provider:.evrythng.com
Service:Google Analytics View Service Privacy Policy  
Country:United States
Type:http_cookie
Expires in:1 minute
Name:_ga
Purpose:

It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years.

We use Google Analytics with restrictions on how Google can process our data enabled. For information on Google’s Restricted Data Processing click here.
To opt out from data collection by Google Analytics, you can download and install a browser add-on, which is available here.

Provider:.evrythng.com
Service:Google Analytics View Service Privacy Policy  
Country:United States
Type:http_cookie
Expires in:2 years
Name:AMP_TOKEN
Purpose:Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service
Provider:.evrythng.com
Service:Google Analytics View Service Privacy Policy  
Country:United States
Type:http_cookie
Expires in:30 seconds to 1 year
  
  
Name:_gac_
Purpose:Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more.
Provider:.evrythng.com
Service:Google Analytics View Service Privacy Policy  
Country:United States
Type:http_cookie
Expires in: 90 days
  
  
  
  
  
  
  
Name:hotjar
Purpose:Collects data about user interactions with our Platform (e.g. where you click, scroll your mouse, move in between pages) and uses it to create visual representations of the experience. 
Provider:hotjar.com
Service:https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information
Country:United States
Type:cookie
Expires in:365 days
Name:_hjAbsoluteSessionInProgress
Purpose:This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.
Provider:hotjar.com
Service:https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information
Country:United States
Type:cookie
Expires in:30 minutes

 

Name:_hjid
Purpose:Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID
Provider:hotjar.com
Service:https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information
Country:United States
Type:cookie
Expires in:365 days
Name:_hjTLDTest
Purpose:When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.
Provider:hotjar.com
Service:https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information
Country:United States
Type:cookie
Expires in:Session
Name:ajs_anonymous_id
Purpose:This cookie is set by Segment as a randomly generated ID for anonymous visitors.
Provider:hotjar.com
Service:https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information
Country:United States
Type:cookie
Expires in:365 days
Name:_gid
Purpose:This cookie is set by Google Analytics used to distinguish users.
Provider:hotjar.com
Service:https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information
Country:United States
Type:cookie
Expires in:1day
Name:_ga
Purpose:This cookie is set by Google Analytics used to distinguish users.
Provider:hotjar.com
Service:https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information
Country:United States
Type:cookie
Expires in:2 years
Name:intercom-session-cyym0u3i
Purpose:Functionality 
Provider:newrelic.com
Service:https://newrelic.com/termsandconditions/cookie-policy/cookie-table
Country:United States
Type:cookie
Expires in:7 days
Name:_biz_pendingA
Purpose:Cookies to store information content personalisation
Provider:newrelic.com
Service:https://newrelic.com/termsandconditions/cookie-policy/cookie-table
Country:United States
Type:cookie
Expires in:1 year
Name:__qca
Purpose:Functionality
Provider:newrelic.com
Service:https://newrelic.com/termsandconditions/cookie-policy/cookie-table
Country:United States
Type:cookie
Expires in:90 days
Name:_rdt_uuid
Purpose:This cookie is set by Reddit and is used for remarketing on reddit.com
Provider:newrelic.com
Service:https://newrelic.com/termsandconditions/cookie-policy/cookie-table
Country:United States
Type:Cookie
Expires in:3 months
Name:_biz_uid
Purpose:User id on the current domain
Provider:newrelic.com
Service:https://newrelic.com/termsandconditions/cookie-policy/cookie-table
Country:United States
Type:Cookie
Expires in:Session
Name:ei_client_id
Purpose:Analytics / Performance Cookies
Provider:newrelic.com
Service:https://newrelic.com/termsandconditions/cookie-policy/cookie-table
Country:United States
Type:Cookie
Expires in:730 days
Name:_mkto_trk
Purpose:Targeting or Advertising Cookies
Provider:newrelic.com
Service:https://newrelic.com/termsandconditions/cookie-policy/cookie-table
Country:United States
Type:Cookie
Expires in:630 days
Name:ajs_anonymous_id
Purpose:Analytics / Performance Cookies
Provider:newrelic.com
Service:https://newrelic.com/termsandconditions/cookie-policy/cookie-table
Country:United States
Type:Cookie
Expires in:365 days
Name:optimizelyEndUserId
Purpose:Functionality
Provider:newrelic.com
Service:https://newrelic.com/termsandconditions/cookie-policy/cookie-table
Country:United States
Type:Cookie
Expires in:180 days
Name:__qca
Purpose:Functionality
Provider:newrelic.com
Service:https://newrelic.com/termsandconditions/cookie-policy/cookie-table
Country:United States
Type:Cookie
Expires in:90 days
Name:TSNGUID
Purpose:Strictly Nescessary
Provider:newrelic.com
Service:https://newrelic.com/termsandconditions/cookie-policy/cookie-table
Country:United States
Type:Cookie
Expires in:365 days
Name:__ar_v4
Purpose:Targeting or Advertising Cookies
Provider:newrelic.com
Service:https://newrelic.com/termsandconditions/cookie-policy/cookie-table
Country:United States
Type:Cookie
Expires in:2190 days
Name:_ce.s
Purpose:Tracking website usage including heat maps and click data
Provider:newrelic.com
Service:https://newrelic.com/termsandconditions/cookie-policy/cookie-table
Country:United States
Type:Cookie
Expires in:5 years
Name:_gcl_au
Purpose:Used by Google AdSense for experimenting with advertisement efficiency across websites using their services
Provider:newrelic.com
Service:https://newrelic.com/termsandconditions/cookie-policy/cookie-table
Country:United States
Type:Cookie
Expires in:3 months
Name:_biz_flagsA
Purpose:A single cookie that stores multiple information, such as whether or not the user has submitted a form, performed a cross domain migration, sent a view through pixel, opted out from tracking, etc
Provider:newrelic.com
Service:https://newrelic.com/termsandconditions/cookie-policy/cookie-table
Country:United States
Type:Cookie
Expires in:1 year
Name:_fbp
Purpose:To store and track visits across websites
Provider:newrelic.com
Service:https://newrelic.com/termsandconditions/cookie-policy/cookie-table
Country:United States
Type:Cookie
Expires in:3 months
Name:_ga
Purpose:Analytics / Performance Cookies
Provider:newrelic.com
Service:https://newrelic.com/termsandconditions/cookie-policy/cookie-table
Country:United States
Type:Cookie
Expires in:739 days
Name:_biz_nA
Purpose:Cookies to store information content personalisation
Provider:newrelic.com
Service:https://newrelic.com/termsandconditions/cookie-policy/cookie-table
Country:United States
Type:Cookie
Expires in:1 year
Name:__adroll_fpc
Purpose:Marketing and tracking
Provider:newrelic.com
Service:https://newrelic.com/termsandconditions/cookie-policy/cookie-table
Country:United States
Type:Cookie
Expires in:Session
Name:intercom-id-cyym0u3i
Purpose:Enables access to features of new relic based on your account profile
Provider:newrelic.com
Service:https://newrelic.com/termsandconditions/cookie-policy/cookie-table
Country:United State
Type:Cookie
Expires in:300 days

 

Name:__cfduid
Purpose:The _cfduid cookie helps Cloudflare detect malicious visitors to our Customers’ websites and minimizes blocking legitimate users. It may be placed on the devices of our customers’ End Users to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It is necessary for supporting Cloudflare’s security features.  The _cfduid cookie collects and anonymizes End User IP addresses using a one-way hash of certain values so they cannot be personally identified. The cookie is a session cookie that expires after 30 days.
Provider:Cloudflare
Service:https://support.cloudflare.com/hc/en-us/articles/200170156-Understanding-the-Cloudflare-Cookies
Country:??
Type:Session
Expires in:30 days
Name:_hp2_id.APP_ID
Purpose:User cookie (stores user_id, identity, other ids) for purposes of analysing user behaviour.
Provider:.evrythng.com
Service:Heap analytics 
Country:United States
Type:http_cookie
Expires in:13 months
Name:_hp2_ses_props.APP_ID
Purpose:Session properties cookie (stores timestamp and cookie domain/path) for purposes of analysing user behaviour.
Provider:.evrythng.com
Service:Heap analytics 
Country:United States
Type:http_cookie
Expires in:30 minutes
Name:_hp2_props.APP_ID
Purpose:Event properties cookie for purposes of analysing user behaviour.
Provider:.evrythng.com
Service:Heap analytics 
Country:United States
Type:http_cookie
Expires in:13 months
Name:_hp2_hld.*
Purpose:Used to determine which domain a cookie can be set on for purposes of analysing user behaviour.
Provider:.evrythng.com
Service:Heap analytics 
Country:United States
Type:http_cookie
Expires in:Does not persist

HOW CAN I CONTROL COOKIES?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie table above.

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject essential cookies, you may still use our Platform though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information.

 

 

HOW OFTEN WILL YOU UPDATE THIS COOKIE STATEMENT?

We may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Statement indicates when it was last updated.

 

WHERE CAN I GET FURTHER INFORMATION?

If you have any questions about our use of cookies or other technologies, please email us at privacy@evrythng.com.

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